Guest Services at Bluefin Bay is open 24 hours a day every day for guest check-in & check-out.
For guests of Surfside and Temperance Landing, Surfside Guest Services is currently located at Waves of Superior Café and is open daily. Hours are 8 a.m. to 5 p.m. Thursday-Sunday and 10 a.m. to 5 p.m. Monday-Wednesday. If you arrive outside of these hours, we ask you to check-in/out at Bluefin Bay Guest Services, located one mile north on Highway 61. The lower level of the Surfside Guest Services building is open daily from 8 a.m. - 8 p.m. for equipment check-out.
Check-in time is 4:00 p.m. and check-out time is 11:00 a.m.
Make-up services are available upon request. Please contact housekeeping between 9 a.m. and 3 p.m. and we’ll make arrangements to provide these services when you are out of your room.
Bluefin Bay and Surfside both have pet-friendly units available. Click here for more information on how to book a pet-friendly room.
Rooms with Kitchens: Rooms with kitchens are fully stocked with basic amenities.
Rooms without Kitchens: All room styles without a kitchen are equipped with a mini-fridge, microwave, and coffee maker.
Caribou Coffee is included in your stay.
We do not have fully handicapped accessible lodging options. If you are needing a unit with no steps, please call us directly at 218-663-7296.
We do have wheelchair ramps available for units with 3 or less steps (with the exception of Units #20-33). The Two Bedroom Units at Surfside (with the exception of Units 5, 6 or 7) are also available without steps to access the unit.
We also have handicapped parking signs, shower chairs, and grab bars for showers. Please call our Guest Services team to request these items.
Winter Activities: Ice Skating Rinks & Skate Rentals, Snowshoe Rentals & Tours, Cross Country Ski Rentals & Tours, Yoga, Bonfire Hikes, Lutsen Mountains Shuttle, Craft Classes, Live Music, Nightly Campfires with S’mores
Spring Activities: Guided Waterfall Hikes, Yoga, Bonfire Hikes, Craft Classes, Bike Rentals, Bike & Hike Tours, Live Music, Nightly Campfires with S’mores
Summer Activities: Bike Rentals, Bike & Hike Tours, Guided Hikes, Yoga, Winery Shuttles, Craft Classes, Lake Superior Sea Kayaking Tours, Inland Kayaking Tours, Wilderness Canoeing, Kids Program, Campfire Music, Nature Programs, Tennis Courts with Tennis & Pickleball Equipment, Nightly Campfires with S’mores
Fall Activities: Bike Rentals, Bike & Hike Tours, Guided Hikes, Yoga, Winery Shuttles, Craft Classes, Fall Color Kayaking Tours, Wilderness Canoeing, Campfire Music
The outdoor pool is only for guests staying at Bluefin Bay Resort.
Yes. The outdoor pool is only subject to closure if temperatures fall below 0 degrees (including windchill) or if the pool deck ices over.
There are a number of gas grills located throughout the Bluefin Bay & Surfside properties. At Bluefin Bay, grills are located adjacent to the Tennis Court, near the Indoor Pool, across from units 1-9, between units 57 and 58, across from units 64-69 and next to units 70-72. At Surfside, grills are located between each townhome building. At Temperance Landing, each unit has its own grill.
Bluefin Bay:
Units 10-72 have wood-burning fireplaces
Units 1-9 & 19 have gas fireplaces
Surfside:
All units have gas fireplaces
Temperance Landing:
Some units have gas fireplaces and some have wood-burning fireplaces
Unlimited wood supply for wood-burning fireplaces is included in your stay.
Bluefin Bay & Surfside
Upon booking, a deposit of one night plus tax will be charged to your credit card to be held towards our 14-day cancellation policy. If you cancel prior to 14 days to arrival, you will receive a full refund of the deposit. If you cancel during the 14-day window the deposit will be held towards a future stay for up to one year. Guests will be charged for nights dropped during the 14-day window. If you decide to leave early you will be held responsible for any nights not stayed at Bluefin Bay Family of Resorts.
Temperance Landing
Upon booking, 50% of your entire stay will be charged as a deposit. The remaining 50% balance will be charged automatically 30 days prior to arrival. If you book during the 30-day window at Temperance Landing, the entire balance will be charged when the reservation is made. 30-days prior to arrival, the reservation and room number is locked in and no room moves will be possible. Reservations cancelled for Temperance Landing within 30 days to arrival will forfeit 100% deposit. Temperance Landing is also subject to a $500 damage deposit which will be charged at check-in and posted to your reservation. Damage deposit is refundable 72 hours after departure. If you decide to leave early you will be held responsible for any nights not stayed at Bluefin Bay Family of Resorts.
Universal, level 2 electric car chargers are located at both Bluefin Bay and Surfside Resorts. You can see resort maps here, which indicate where the chargers are located. There is no fee to charge your car.
Additionally, Surfside Resort has a Tesla Supercharging Station located onsite.
Bluefin Bay & Surfside Resorts
9.25% resort fee, 9.15% sales tax, 4% county lodging tax
Temperance Landing Resort
7.25% resort fee, 8.983% sales tax, 4% county lodging tax
Click here to see what's included in the Resort Fee.
We have the following items available for guests:
• Tooth brush
• Toothpaste
• Deodorant
• Razors
• Shaving cream
• Shampoo
• Conditioner
• Shower gel
• Lotion
• Eye mask
We offer booster chairs and pack n plays. Please request the item when you make your lodging reservation.
Yes, all three pool areas (Bluefin Bay indoor, Bluefin Bay outdoor, and Surfside) have changing tables.